Privacy Policy Facebook

Effective Date: Last updated November 23, 2025

This Privacy Policy for Epic Watershapes LLC (“we,” “us,” or “our”) describes how we collect, use, and share personal information and outlines your privacy rights. By using our services (“Services”), you agree to the terms outlined in this policy. If you have any questions, please contact us at info@epicwatershapes.com or (561) 500-3742

1. Information We Collect

We collect personal information in the following ways:

1.1 Personal Information Provided by You

When you interact with our Services, you may provide:

Name
Phone number
Email address
Job title
Contact preferences

1.2 Automatically Collected Information

When you access our Services, we may automatically collect:

IP address
Browser and device characteristics
Usage data (e.g., pages viewed, searches conducted)
Location data (based on IP address or device settings)

1.3 Information from Third-Party Sources

We may obtain information from:

Facebook Lead Forms
Google Ads
Lead capture platforms (e.g., LeadCapture.io)
Analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

Facilitate communications via SMS, email, or calls (including automated technology)
Provide and improve our Services
Deliver targeted advertising and retargeting campaigns
Manage client relationships and process lead data
Ensure compliance with applicable laws (e.g., TCPA, CCPA)

3. Consent to Communications

By submitting your information through our Services, you explicitly consent to:

Receiving communications from Epic Watershapes LLC or its clients via phone, text, or email using automated technology or pre-recorded messages.
This consent applies only to the specific seller identified at the time you submit your information.

Consent Revocation: You can revoke consent at any time by replying “STOP” to text messages or contacting info@epicwatershapes.com.

4. Sharing of Personal Information

We may share your information:

With our clients for lead generation purposes
With third-party tools such as Facebook, Zapier, GoHighLevel, and Monday.com to process and store lead data

Data Sharing Disclaimer: Our clients are responsible for complying with applicable laws, including TCPA, for any further communications with you.

5. Retention of Data

We retain personal data for up to 3 years unless a longer retention period is required by law. Consent records, including timestamps and IP addresses, are stored securely for compliance purposes.

6. Opt-Out and Revocation

You may opt out of communications via:

SMS: Reply “STOP”
Email: Click the “Unsubscribe” link in the email or contact info@epicwatershapes.com.

We process opt-out requests within 24 hours.

7. How We Protect Your Information

We implement industry-standard security measures, including:

Encryption for data storage
Multi-factor authentication for access control
Regular audits and monitoring for unauthorized access
While we take reasonable precautions, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

8.1 U.S.-Based Rights

Residents of the United States have the right to:

Access personal information we collect
Request deletion of their data
Opt-out of marketing communications

8.2 Canadian Residents

For Canadian residents, personal data is handled in compliance with applicable Canadian privacy laws.

8.3 Revocation and Appeals

If you believe your privacy rights have been violated, contact info@epicwatershapes.com.

9. Data Collection and Use for Children

We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected such data, we will delete it promptly.

10. Updates to This Privacy Policy

We reserve the right to update this policy. Updates will be communicated via:

A prominent notice on our website
Email notifications to users

11. Contact Information

For questions or concerns about this policy, contact us at:

Email: info@epicwatershapes.com

Phone: (561) 500-3742

Address: Epic Watershapes LLC

1120 Holland Drive Suite 13

Boca Raton FL 33487